OUR GOAL IS TO CONTINUOUSLY IMPROVE YOUR INDUCTION SYSTEM
Saet is committed to your needs by providing service, parts, repairs and equipment solutions, regardless of the original manufacturer. We serve the world’s metal and heat processes industries at the highest standard. Saet has an international network of service centers strategically located to provide prompt response. Special services are available to ensure you have tailor-made solutions that meet your requirements.
HELP DESK & TELEASSISTANCE
Our help desk team is available for a prompt response to guide customers over the phone or through remote control. We can organize urgent spare parts delivery and on-site visits. Special services are also available to ensure you have tailor-made solutions to serve your needs. Our technical staff provide helpful troubleshooting expertise to all customers. The remote system allows our engineers to communicate with SAET systems through modem or wireless network. This technology provides real time analysis of equipment located at our customer’s facilities. Technicians can control the process to apply proper adjustment according to production requirements. Telephone service helps the user get back into production, often without the need for field service assistance. Whenever field service is required, we will dispatch one of our district service engineers to quickly get your system up and running again.
TECHNICAL ASSISTANCE ON SITE
The Worldwide network of service centers and experienced service teams are ready to provide immediate response to customers wherever they are located.
HARDWARE & SOFTWARE PRODUCTS UPGRADE
SAET engineers and designers will evaluate the operating condition and process capability of your equipment. We can propose rebuilding or upgrading the process or machinery. SAET can assist customers with a detailed analysis to manage the entire retrofit including the installation and start up at your site.
Risk of Induction System downtime can be dramatically reduced by implementing a proper maintenance program. SAET preventative maintenance procedures are customized according to each specific power unit and control system.
FIELD MODIFICATION & EQUIPMENT RETROFIT
We are committed to the continuous improvement of your induction system reliability. During field visits, our engineers evaluate the operating conditions of the machine and diagnose the cause of equipment failure. Once the root cause has been identified, our engineers make recommendations for system improvements.
Our professional instructors guide participants through performance and care of induction equipment in classes that can be provided at any of our international service centers or at your facility.The courses are tailored to suit the customer’s training requirements. Topics range from sessions dedicated to the understanding of operation of the converter to seminars focused on management, analysis and resolution of technical issues.
LABORATORY TESTS EXPERTISE
Our Metallurgical experts analyze new induction heating processes to meet your performance objectives. Our laboratory team has developed special expertise to design or refurbish any type of coil used for hardening, annealing, tempering and heat treating processes. SAET has over 5 decades of experience in induction heat treating processes and applications. Our skilled engineers can assure SAET customers that they will benefit from the latest technological advantages of state-of-the-art materials, components and craftsmanship.
SAET offers an extensive computerized inventory of replacement parts for your induction heating systems regardless of its original manufacturer, type or application. Our commitment to support all customers with Induction systems goes well beyond being simply a supplier of parts and components, we ensure that you receive the best technical support to operate your system. SAET is available to handle your part emergencies any time of the day and any day of the week.
We have developed the special expertise to design, build and repair any size, shape or form of coil used for hardening, annealing, tempering and heat treating or heating processes. State of the art machine tools, materials and skilled craftsmen all work together to provide the best coil repair and design enhancement services available in the industry today.
Coils and tooling for all types of induction heat treating applications are processed regularly:
- Quick disconnect coil adapters and water cooled bus can be supplied to suit your existing equipment.
- Coil laminations and other flux concentrator material scan be designed and fabricated for your specific application.
- Quench chambers, rings and blocks are all repaired and or replaced as necessary.
After an inductor has been rebuilt or manufactured, we can offer a variety of sophisticated “coil shot” counting alternatives to facilitate tracking of inductor life.